We do our best to accommodate monogramming requests after an order has been placed or delivered, however, we cannot guarantee this will be possible:
My Order Has Been Placed But Is Not Yet Delivered: If you would like to add monogramming to an order that is currently processing (has already been placed but is not yet delivered), please reach out to firstname.lastname@example.org with your order number, the letter(s), and the colour you would like monogrammed. Our team will then be able to provide more insight into whether the item can be held for monogrammed.
I Want An ela Bag I Already Own/Have To Be Monogrammed: If you would like to add monogramming to an ela bag you already have, please reach out to email@example.com for further details. Kindly note that you will be responsible for returning the bag to our offices for monogramming.