General Customer Service, Wholesale, and Press Inquiries

We are available via email and telephone Monday to Friday, 10am - 5pm EST, excluding public holidays. We aim to reply to emails within 1 business day.

Email: Please use the form below or email directly for customer service, wholesale, and press inquiries.

Telephone: Our customer service team is available via the toll-free number (855) 933-5235 during the above listed hours.

Want to be a brand ambassador for the #elatribe? Please reach out to our PR/Marketing team at

777 Lawrence Street, Cambridge, ON, N3H 5T1